The biggest motivators for implementing a CRM system that we hear time again, are missed sales opportunities leading to thousands in lost new revenue and not having a plan to stay in touch with customers once the sale is complete (resulting in lost repeat revenue).
Implementing a CRM in your business is not something you do everyday. Typically the lack of time and experience leads to over spend, wasted time and a CRM that is not fully utilised.
Implementing a CRM is not an overnight fix, but the potential to grow your business is huge. You will be pleased to know that everything that is required to implement a CRM is already present in your business.
My role as a Capsule CRM Consultant is to unlock your customer journey processes and translate that into your new CRM system build. We will work with you to build the CRM unique to your business processes and train your team on how to use Capsule CRM. We also provide ongoing consultancy to ensure Capsule CRM grows with your business.