CRM for Professional Services

Professional service firm? Try our professional CRM

You spend all day looking after your clients – it’s about time someone looked after you. Capsule CRM has all the tools you need to manage your services. Simple and stress-free.

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4.7 rating | 400+ reviews
Capsule's sales pipeline

Deliver a service clients love

Capsule CRM brings structure to your professional service firm. It's your hub for all things client-related, so you'll nail your next engagement.

Back to school project in Capsule CRM
Take control of your business processes

Swap chaos for calm. Capsule CRM organizes every client, task, and project, so you can deliver your services without the headaches.

Back to school project in Capsule CRM
Focus on clients, not checklists

Capsule CRM connects with your tools and automates routine tasks. That means more time to focus on delivering a top-notch service that keeps clients coming back.

Opportunity won or lost in Capsule CRM
Your services, your way

No two professional services organisations are the same. With Custom Fields, Tags, and Workflows, Capsule CRM adapts itself to your business and makes personalization simple.

Contact custom fields in Capsule CRM

Why your pro services firm will love Capsule CRM

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Take business wherever it happens with the Capsule CRM mobile app.
Take Capsule CRM mobile, like you

Access contact info, notes, and projects from your phone, so you’re never scrambling for those key details (even if you’re offline).

Get started in a snap by importing your contacts, deals, and more from another CRM or spreadsheets
Get set up in minutes, not months

Capsule CRM is designed for simplicity. Import your contacts, set up your pipeline, and start delivering great service right now…Sorted.

Image of the Capsule support team and highlighting 80% of responses are within 12 hours
We’ve got your back

Stuck on something and need a solution yesterday? Capsule CRM’s speedy, human-led support team is here to help.

See it in action

How Capsule CRM works for professional services

See how Capsule CRM helps service providers stay on track and keep every client smiling.

Project screenshot

Always get the full picture

Capsule CRM stores every email, note, and file with the right contact, so you always have the context you need to own your next call.

Every lead, opportunity – here

Deals don’t need to be mysteries. Capsule CRM’s drag-and-drop pipeline shows you exactly what’s moving and what needs your attention.

Panic-free project management

From proposals to wrap-ups, Capsule CRM tracks progress with kanban-style project boards, helping you deliver on time and on budget.

Collaboration without the chaos

No more “wait, wasn’t that your job?”. Capsule CRM’s built-in comments, notifications, and assignments keep your team operating like clockwork.

Your professional service software, connected

Capsule CRM connects with your favorite tools, syncing contacts, emails, invoices, and more to keep your client work flowing smoothly.

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Fresh insights for professional service teams

Get practical advice on sales, marketing, client relationships, productivity, and anything else you need to take your service up a level.

The complete guide to project management

The complete guide to project management

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The complete guide to project management for professional services

Discover how you can master project management in the professional services industry.

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Guide to AI in accounting

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AI in accounting: how-to guide

AI is revolutionizing accounting, and this guide is your cheat sheet. Ditch the dusty spreadsheets and discover how to automate tasks, predict trends, and future-proof your career.

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Free

Perfect to try Capsule and see how it works.

Maximum 2 users.
Free Forever.
Starter

For small businesses with one to five employees.

Per user, per month.
Billed Annually.
Growth

Got a small sales team? This is the plan for you.

Per user, per month.
Billed Annually.
Advanced

For big sales teams and fast-growing small businesses.

Per user, per month.
Billed Annually.

CRM for Professional Services Frequently Asked Questions

Everything your professional service needs in one handy package

Capsule CRM keeps more than clients in order. Pipelines, projects, reports, automations, and more, all working in perfect harmony.

Know exactly who you’re talking to

Keep your clients’ emails, notes, and documents together in one place, with contact enrichment to fill in the blanks.

Explore Contact Management

Take the guesswork out of sales

Crystal clear visual pipelines show you exactly where each opportunity stands, so you can focus on closing the deal.

Explore Sales Pipeline