Personalize communication, support clients and close more deals when you integrate WhatsApp with Capsule using Wati's platform.
If you lose track of business conducted over WhatsApp or spend too much time manually logging messages in Capsule, we have a solution. Wati makes keeping track of your WhatsApp conversations a breeze.
When you integrate Capsule with Wati, any messages sent or received over WhatsApp will be matched with contacts in your database and logged under the relevant contact. You can quickly see every call, email or WhatsApp message exchanged with your leads and clients. To get started, set up your business account with WhatsApp Business. From there, you can grab your business API and connect to Wati.
Frequently Asked Questions
As soon as you send or receive messages, you’ll find them instantly logged in the relevant contact’s record in Capsule.
The Wati integration matches the recipient’s email address to the email addresses you have for your Capsule users.